Helping Education Publishing Company to Provide Seamless and Engaging E-Learning Experience
Introduction :
With the help of this case study, our intent is to show- how SDET Tech is assisting a US based Ed. Tech/e-learning company with QA/testing of their variety of courses. The client’s e-learning courses are aimed to provide students with a dynamic and interactive platform to access educational materials, complete assignments, and enhance their learning experience in a fun and interactive way.
SDET Tech played a crucial role in assisting the client by providing comprehensive content testing services. Our team’s expertise ensured that the courses functioned seamlessly and delivered an engaging experience for students. Specifically, we tested the product’s assignment functionality to ensure that it worked flawlessly and met the client’s expectations.
Challenges for the Client :
Client has multiple concerns including Content, accessibility, functionality, flashcard usage, navigation, and ADTech integration. Additionally, the client needed to ensure that all students could easily access various types of courses and assignments across different learning platforms. The client faced a number of challenges in achieving these goals, but was committed to delivering a top-notch e-learning experience for all students. Here are the main challenges that our client had to face:
1. Testing different types of courses : The e-learning product had to test courses for students from K-12, higher education, and professional education. This means making sure the content was accurate and helpful for students at different levels of education.
2. Testing on different platforms : They needed to check if their courses worked well on both websites and mobile devices. They wanted to ensure that students could access the courses easily, no matter what device they were using.
3. Testing on LMS : They had to make sure their courses worked & no access issues when accessed through with Learning Management System (LMS). They wanted to ensure that students and teachers could use their courses seamlessly on these platforms.
4. Checking interactive elements : They needed to review and test different interactive elements in their product, like quizzes, assessments, workbooks, and maths-related items. They wanted to ensure that these elements worked properly and provided a good learning experience for students.
5. Functional Issues : The functionality of the product, including features like assignment submission, progress tracking, and grading, needed to be thoroughly tested. It was important to verify that all the courses functioned as intended and provided a seamless user experience for both students and teachers.
6. Navigation : The product navigation structure required careful testing to guarantee that students could easily find and access different learning materials, assignments, and resources. The navigation had to be intuitive, user-friendly, and responsive across different devices and screen sizes.
7. Multimedia and Flashcard content : Clients want to make sure that the multimedia content such as images and videos, are compatible across different devices and consistent display. They also want to optimize loading times and responsiveness in various network conditions. Similarly, The learning product has flashcards as a learning tool. Testing the flashcard functionality involved ensuring that the flashcards displayed the correct content, supported various question types, and provided accurate feedback.
8. Accessibility Issues : Clients need to adhere to accessibility standards to ensure that students with disabilities or special needs could effectively access and navigate the platform. It was crucial to identify and address any accessibility issues, such as screen reader compatibility, keyboard navigation, and appropriate colour contrast.
9. ADTech Integration : The product also integrated ADTech (Advertisement Technology) to support its operation. Testing was required to verify the proper integration and placement of advertisements without negatively impacting the user experience or site performance.
Solutions we provided :
To help the client overcome the challenges, SDET Tech provided the following solutions:
1. Testing different types of courses : SDET Tech team carefully checked the courses designed for students of different age groups, from elementary school to college and professional education. They made sure that the content was accurate and helpful, tailored to each student’s educational level.
2. Testing on different platforms : Our Team thoroughly examined whether the courses worked well on both websites and mobile devices. Their goal was to ensure that students could easily access the courses, regardless of whether they were using a computer or a mobile phone.
3. Testing on learning platforms : SDET Tech team made sure that the courses were compatible and properly authorised while accessible via LMS. This allowed students and teachers to smoothly use the courses on these platforms without any technical issues and no false access.
4. Checking interactive elements : We reviewed and tested various interactive elements in the courses, such as quizzes, assessments, workbooks, and math-related items. We wanted to make sure that these elements worked properly and provided an enjoyable learning experience for students.
5. Functional Issues : SDET Tech team thoroughly tested the functionality of the e-learning product, including features like submitting assignments, tracking progress, and grading. Team wanted to ensure that all the features worked correctly and provided a user-friendly experience for both students and teachers.
6. Navigation : We paid special attention to the navigation structure of the e-learning product. We tested whether students could easily find and access different learning materials, assignments, and resources. The goal was to create a simple and easy-to-use navigation system across different devices.
7. Multimedia and Flashcard Functionality : SDET Tech Test the multimedia content on a wide range of devices, including desktops, laptops, tablets, and mobile phones, to ensure compatibility and testing the functions of video/transcripts.
Team SDET Tech also tested the flashcard feature in the e-learning product. They made sure that the flashcards displayed the right content, supported different types of questions, and provided helpful feedback for students.
8. Accessibility Issues: Our services made sure that the e-learning platform followed accessibility standards. They checked for any issues that could make it difficult for students with disabilities or special needs to access and navigate the platform. This included testing compatibility with screen readers, ensuring keyboard navigation, and maintaining good colour contrast.
9. ADTech Integration : SDET Tech team also tested the integration of ADTech (Advertisement Technology) in the e-learning product. They made sure that the advertisements were properly placed and did not negatively affect the user experience or the performance of the platform.
Content testing process :
Conclusion :
After conducting a comprehensive & formalised testing approach, SDET Tech is successfully helping and addressing the challenges faced by e-learning products. The team has addressed accessibility issues, validated the site’s functionality, tested the flashcard feature, verified the navigation structure, and ensured the proper integration of ADTech. As a result of these efforts, the learning site now provides a seamless and engaging learning experience for students.
SDET Tech’s testing has significantly contributed to the overall quality and usability of the site, allowing students to access educational content, complete assignments, and enhance their learning outcomes effectively. The team’s dedication and commitment to the project have made a significant impact and have resulted in a successful outcome.